Claims

If you need to make a claim, please start by using the form below. This starts the process off. Any time, 24 hours a day, 7 days a week. Please complete as much information as possible and we will then be in contact to advise you on the next step.

Claims Form

Name *

 

Company Name

 

Policy Number

 

Date of Incident

 

Police Incident No. (if applicable)

 

Street

 

Suburb

 

Town/City

 

Post Code/RD

 

Telephone Number *

 

Fax Number

 

Email Address *

 

Comments

 

 

Confirmation Code

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It is important to remember that McCarrison Hayes Ltd is your representative, not your insurers. We act on your behalf. It is our job to ensure that your case is presented correctly and that you receive professional advice when handling the claim. It is very important that you advise us of a claim as soon as possible after its occurrence.

Claims Cardinal Rules

• Always involve us as soon as possible
  
• Read and understand your policy and its conditions, before the claim
  
• Do not admit liability, ever...
  
• Talk to us and insurer before incurring any costs or taking legal action
  
• Provide us with as much information (including photographs) and documentation as you can to help us assist with the claim
  
• Remember, we are here to help, it's our job